Public healthcare

What is required to be referred from the public healthcare system to private healthcare?

If your GP has referred you to a public hospital for a specialist assessment or further examinations, you have the right to choose Aleris Hospitaler if:

• You have been waiting for more than one month for an examination
• You have been waiting for more than two months for a treatment
• The date of a planned surgery has been changed

Aleris Hospitaler has come to an agreement with the Region about the treatment/examinations you are entitled to get. 
Be aware that public hospitals are not required to inform you about the waiting period, so contact your hospital or patient counselor, if needed.

How to proceed as a patient in the public healthcare system

To make use of your rights, you need to take the following steps:

• Contact the department at the local hospital where you have been referred to (or to the patient office in the region) and ask them to make a referral to Aleris Hospitaler.
• The local hospital will then send us a referral letter with the relevant records (blood results, X-ray, scan images, etc.)
• We will then contact you for a consultation with a doctor, and possible treatment and examination depending on the issue.
• If it turns out that you need more examinations than initially expected, Aleris Hospitaler will need to obtain a payment approval. Therefore, in certain cases, you will need to wait for an approval before we can continue to do the examinations. 

Contact

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